Returns & Exchanges
At Vastramay, we want you to be completely satisfied with your purchase. If your ethnic wear doesn't fit perfectly or meet your expectations, you can request a return or exchange within 7 days of delivery.
Initiate Request
Visit our Returns Portal and enter your Order ID and email address to select the items you wish to return or exchange.
Quality Check & Packing
Ensure the garment is unworn, unwashed, and has all original tags attached before securely packing it in the original packaging.
Pickup Arrangement
Our courier partner will arrive at your doorstep within 48-72 hours to collect the package at no additional cost to you.
Refund Processing
Once the item passes our warehouse quality inspection, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing